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Offre de services

Offre de services

For every piece of equipment you buy, Markem-Imaje is sure to have the perfect service offer you need to cover your equipment over the months. If on the contrary you are looking for a one-time assistance option, simply refer to our repair on request formula in the table below.

Relying on us will help you:

  • Focus on your core business
  • Help you be more efficient
  • Enhance production reliability
  • Reach a high level of convenience
Service Agreements Warranty Extension Access Standard
Keep performance at an optimal cost
Premium 36
Protect your investment at a fixed cost
Premium 60
Protect your investment at a fixed cost
Repair on request
Repair & Return Advanced Service Exchange Service Call
Agreement duration 24 months 12/24/36 months 36 months 36 months 60 months - - Printer lifetime
Warranty duration for hardware following the purchase 12 months 12 months 12 months 36 months 60 months - - -
Repair
Break fix part
- -** √***
On-site labor
- - -** - -
Travel
- - -** - -
Maintenance
Filter kit
- √* √* √* √* -
Maintenance kit
- - -
On-site labor
- - -
Travel
- - -
Help-desk (Mon-Fri, local working hours)
Operator/technical training - - - - - - - -
Available for: SL110i, SL130i, 7031 SL110i, SL130i, 7011, 7031 7011, 7031 SL110i, SL130i, 7011, 7031 SL110i, SL130i, 7011, 7031 SL110i, SL130i, 7011, 7031 SL110i, SL130i SL110i, SL130i, 7011, 7031

- not available
* Available only for 7011 and 7031
** Coverage included during the initial 12-month warranty only
*** Available only for SmartLase. Please check with your local contact if this service is available in your area

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